Shipping Information
Please note that the prices listed on our website do not include shipping fees. Shipping costs will be automatically calculated and added during checkout, based on the delivery country and the volumetric weight of the package.
Order Processing Time
The processing time for all orders typically ranges from 7 to 9 business days, unless otherwise specified.
Shipping Duration
Delivery times generally range from 7 to 14 days, depending on the courier service handling your parcel.
Third-Party Couriers
We partner with trusted third-party couriers such as DHL eCommerce, J&T Express, and PGeon Delivery, among others. The specific carrier handling your order will be provided once your order is dispatched.
Order Confirmation
Once your order has been dispatched, you will receive an email with your shipping confirmation, including tracking details. This allows you to track your package through the courier’s website.
Lost or Stolen Packages
Once the courier has confirmed that your package has been delivered, we are no longer responsible for it. In the event that your package is stolen, we suggest contacting the courier directly for assistance. We are unable to offer refunds or replacements for stolen packages.
Shipping Delays
We are not liable for any delays caused by circumstances outside our control, such as weather disruptions, courier issues, or other unforeseen events. However, we will do our best to help resolve any issues that arise.
Incorrect Address
Please ensure that the shipping address you provide is accurate at the time of purchase. If an incorrect address is provided, we are not responsible for any issues with delivery. Should you realize an error in the address after placing the order, please reach out to us as soon as possible, and we will try to assist.
Please note that for international shipments, you may be subject to customs fees, import duties, and taxes. These additional costs are the responsibility of the recipient and vary depending on the country. For more details, please check with your local customs office.
Missing Packages
If your package is missing, please get in touch with us so we can help file a claim with the courier service. We will assist you in resolving the matter promptly.
Returns and Exchanges
For information regarding returns and exchanges, please refer to our Return and Refund Policy available on our website.
Customer Support
If you have any questions or need assistance with our shipping policy, please do not hesitate to contact us at helloqaarya.teams@gmail.com
By placing an order with Qaarya, you agree to abide by our shipping terms and conditions. We appreciate your understanding as we work to provide you with the best shopping experience.
For any further inquiries or help, feel free to contact us. Thank you for choosing Qaarya!